Logistics Coordinator job description template (India, 2026)
A Logistics Coordinator job description written for Indian companies: responsibilities, requirements, CTC and notice-period framing, five screening questions, and the full text to copy or post on ofper.
Last updated 3 September 2026. Competitor pricing and plan limits are re-verified against each vendor’s own pages.
What does a Logistics Coordinator do?
Anyone shipping goods in India — a D2C brand, a distributor, a manufacturer, a marketplace seller — needs someone who owns the dispatch bay and the transporter relationships: booking shipments, generating e-way bills and invoices, allocating to the right courier or transporter by pincode and weight, tracking every consignment, chasing delays and RTOs, handling damages and claims, and reconciling COD remittances and freight bills. The role sits between the warehouse, sales, accounts and a dozen logistics partners.
The posting should state the shipment types and volumes — parcels, LTL, full truck — the couriers and transporters used, whether there is a warehouse management system or a shipping aggregator, and the documentation the role owns. Logistics coordinators are specific about mode and volume, and the good ones ask about RTO and COD before anything else.
Logistics Coordinator responsibilities
Written as work the person does, not qualities they have. A responsibility a candidate can picture is one they can decide about.
- Plan and execute daily dispatches: pick-pack coordination with the warehouse, carrier allocation by destination, weight and service level, and booking in [aggregator / carrier panels].
- Generate and manage shipping documentation: invoices, e-way bills, LRs or airway bills, packing lists and any regulatory paperwork.
- Track every consignment, chase delays with carriers, and proactively inform customers or sales about exceptions.
- Manage returns and RTOs: reverse pickups, receipt and inspection coordination, restocking or write-off records, and RTO reduction with data.
- Reconcile COD remittances and freight bills against shipments, flag discrepancies and raise claims for losses and damages with carriers.
- Maintain carrier performance data — delivery times, RTO rates, damage rates, cost per shipment — and recommend allocation changes.
- Coordinate inbound logistics from vendors: appointments, unloading, documentation and discrepancy reports.
- Report daily on dispatches, pending shipments, exceptions and costs.
Logistics Coordinator requirements and qualifications
Keep the required list to what you would actually reject a candidate for. Everything else goes under nice to have — a long required list mostly filters out the people you wanted.
- Graduate, with 2 to 5 years in logistics, dispatch or supply chain coordination handling daily shipments.
- Hands-on with courier and transporter panels or a shipping aggregator, and with the e-way bill portal and GST-compliant shipping documents.
- Strong Excel or Sheets for tracking, reconciliation and carrier performance data.
- Organised and persistent under daily cut-offs and a queue of exceptions; follows every shipment to closure.
- Clear communication with carriers, warehouse staff, sales and customers in English, Hindi and the local language.
- Comfortable at the dispatch bay and with the physical realities of loading, weights and packaging.
Nice to have
- Experience with e-commerce parcel logistics and RTO reduction, or with B2B LTL and full-truck movements — whichever matches our mix.
- Familiarity with a warehouse management system or an ERP's dispatch module.
- Experience negotiating carrier rates and handling claims.
Salary, CTC and terms for a Logistics Coordinator in India
State a CTC range. Postings without one get fewer and worse-matched applications, and the range is the first thing an Indian candidate looks for. Say how the CTC is made up — fixed, variable, and any statutory components — so the in-hand figure is not a surprise at offer stage.
- State the CTC and its split. Logistics coordinators compare on in-hand pay and on whether the role includes carrier negotiation, which is a step up.
- State the working days and hours around dispatch cut-offs — often six days and early or late — and any peak-season expectation.
- State the location: warehouse, office or split, and any local travel to carriers or hubs with reimbursement.
- Notice period: 30 days is typical.
Logistics Coordinator job description template
Replace every [placeholder]. Cut anything that is not true of your company — a generic paragraph is worse than no paragraph.
Logistics Coordinator — [Company name], [City] Employment type: Full-time | Location: [City] / [On-site, hybrid or remote] | CTC: [range] per annum | Experience: [years] About the role Anyone shipping goods in India — a D2C brand, a distributor, a manufacturer, a marketplace seller — needs someone who owns the dispatch bay and the transporter relationships: booking shipments, generating e-way bills and invoices, allocating to the right courier or transporter by pincode and weight, tracking every consignment, chasing delays and RTOs, handling damages and claims, and reconciling COD remittances and freight bills. The role sits between the warehouse, sales, accounts and a dozen logistics partners. The posting should state the shipment types and volumes — parcels, LTL, full truck — the couriers and transporters used, whether there is a warehouse management system or a shipping aggregator, and the documentation the role owns. Logistics coordinators are specific about mode and volume, and the good ones ask about RTO and COD before anything else. What you will do - Plan and execute daily dispatches: pick-pack coordination with the warehouse, carrier allocation by destination, weight and service level, and booking in [aggregator / carrier panels]. - Generate and manage shipping documentation: invoices, e-way bills, LRs or airway bills, packing lists and any regulatory paperwork. - Track every consignment, chase delays with carriers, and proactively inform customers or sales about exceptions. - Manage returns and RTOs: reverse pickups, receipt and inspection coordination, restocking or write-off records, and RTO reduction with data. - Reconcile COD remittances and freight bills against shipments, flag discrepancies and raise claims for losses and damages with carriers. - Maintain carrier performance data — delivery times, RTO rates, damage rates, cost per shipment — and recommend allocation changes. - Coordinate inbound logistics from vendors: appointments, unloading, documentation and discrepancy reports. - Report daily on dispatches, pending shipments, exceptions and costs. What we are looking for - Graduate, with 2 to 5 years in logistics, dispatch or supply chain coordination handling daily shipments. - Hands-on with courier and transporter panels or a shipping aggregator, and with the e-way bill portal and GST-compliant shipping documents. - Strong Excel or Sheets for tracking, reconciliation and carrier performance data. - Organised and persistent under daily cut-offs and a queue of exceptions; follows every shipment to closure. - Clear communication with carriers, warehouse staff, sales and customers in English, Hindi and the local language. - Comfortable at the dispatch bay and with the physical realities of loading, weights and packaging. Nice to have - Experience with e-commerce parcel logistics and RTO reduction, or with B2B LTL and full-truck movements — whichever matches our mix. - Familiarity with a warehouse management system or an ERP's dispatch module. - Experience negotiating carrier rates and handling claims. Compensation and terms - State the CTC and its split. Logistics coordinators compare on in-hand pay and on whether the role includes carrier negotiation, which is a step up. - State the working days and hours around dispatch cut-offs — often six days and early or late — and any peak-season expectation. - State the location: warehouse, office or split, and any local travel to carriers or hubs with reimbursement. - Notice period: 30 days is typical. How to apply Apply with your resume through this page. We reply to every application, and shortlisted candidates hear from us within [number] working days.
Opens a free ofper workspace with the title, description and screening questions filled in.
Screening questions for Logistics Coordinator applicants
Five questions is the ceiling on ofper, and it is the right ceiling: a form that asks more than that costs applications. Use them for the things that decide a shortlist, not for anything the resume already says.
| Question | Type | Knockout | Why it earns a slot |
|---|---|---|---|
| Have you coordinated daily dispatches with couriers or transporters, including e-way bills and shipping documents, for at least 2 years? | Yes / No (pass: Yes) | Yes | The core of the role; general operations experience without dispatch is a different profile. |
| Roughly how many shipments a day did you handle in your last role? | Number (pass: 1+) | No | Sizes experience against your volume; not a knockout. |
| Are you able to work [six days / stated hours] from our [warehouse / office] with occasional visits to carrier hubs? | Yes / No (pass: Yes) | Yes | Dispatch hours and location are the job. |
| What is your current notice period, in days? | Number (pass: 0 to 60) | No | Scheduling. |
Questions, answered straight
What should a Logistics Coordinator job description include?
The shipment types and daily volumes, the carriers and tools used, the documentation the role owns (invoices, e-way bills, LRs), whether returns and COD reconciliation are included, the working hours around cut-offs, the location, and the CTC. Coordinators choose on mode, volume and hours.
Does a Logistics Coordinator need to know e-way bills?
For any company shipping goods above the threshold, yes — generating and managing e-way bills correctly is a daily task, and errors hold shipments. Ask about it directly in screening and in the interview.
What is the difference between a Logistics Coordinator and a Dispatch Executive?
A Dispatch Executive usually handles the physical dispatch and documentation at the bay. A Logistics Coordinator also owns carrier allocation, tracking, exceptions, returns and reconciliation. In a smaller company one person does both; state the scope.